THE VILLAGE GROCER GUARANTEE
Our #1 priority at Village Grocer is your happiness. We base our guarantee on quality you can trust on all products we sell at both our stores in Blind Bay and Sorrento. We are committed to ensuring that every item you purchase from us is of the highest quality. Whether it is brought to you by one of our suppliers or made fresh in store, we will stand behind it!
Our Quality Promise:
All full-time perishable department staff have Food Safe qualifications.
Every vendor is a partner who models our values and commitment to
We will stand behind every item we sell, or it’s free.
If you’re not 100% happy with the quality of a purchase we will:
Reimburse your money for the item and;
Replace the item you purchased
Proof of purchase and returns must be presented within 7 days of the purchase date. Offer excludes fuel, lotto, gift cards, tobacco and liquor.
Customers may select a Village Grocer gift card as a replacement for the item returned.
If you are not happy, let us know and we will make it right! That’s our guarantee!
VILLAGE GROCER LIQUOR
We will match any local competitors’ price on all liquor sales. If a competitor within our geographical trade area currently offers a lower advertised price than our in-store price on any identical liquor item (brand, size, etc.), we will match the competitor’s price.
“Competitor”, “Major competitor”, and “geographical trade area” are determined solely by management and are based on a number of factors which can change from time to time and store to store.
This Price Guarantee excludes any item being reduced to clear or that has been discontinued, “Spend $X, Get X Free”, percentage discounts and discounts obtained through loyalty programs. You must present the competitor’s current advertisement in order for us to provide you with the price match. Management reserves the right to limit quantities and/or end this promotion with no notice.